Replacing older equipment is not an easy decision for a lot of companies. The short-term investment might be unwelcome, and staff might have grown acquainted to the system you already have in place.
However, there comes a time when all things have to come to an end. Technology moves on, and even the most durable EPOS equipment is not going to last forever.
In this article, we will outline some questions you have to ask yourself when deciding whether it is time to replace older equipment or not, as well as how our legacy repair programme can extend the lifespan of less modern electronics.
For more information, or to book in a repair, give us a call today on + 44 (0) 1294 274914.
How to Tell If It Is Time to Upgrade Your Tech
There are three main questions you have to ask yourself when considering an upgrade?
- Can it be repaired cost-effectively?
- Is it reliable?
- Does it provide all of the functionality you need?
Are Repairs Possible and Cost-Effective?
Manufacturers will not support one of their products forever. Not only do they want to encourage you to upgrade, but it simply is often not profitable for them to service products from sales they made 5-10 years ago.
It is also entirely possible that a piece of machinery just breaks so often that the short-term investment of an upgrade is significantly cheaper than the long-term costs of repairs and the associated disruption.
Another thing to consider is that some repair companies might refuse to fix older equipment entirely. This because occasionally parts are hard to come by, and they might not know precisely what they are doing after they get inside the device.
At Elcomatic, however, we offer a legacy repair programme which can extend the lifespan of your outdated equipment by several years.
Firstly, we have a vast library of parts stretching back for many years. If we need a component to make a repair, we can often just go into our stockroom and find something.
If we don’t have a like-for-like option, we can use our experience to choose something else that works in its place.
In short, Elcomatic can provide a solution for a piece of machinery which, when sent to another company, might merely be returned.
Is Your Equipment Reliable?
The first thing to consider is the reliability of your equipment. Does it do what you need it to do? Does it turn on reliably? Does it work as you would expect? Is the battery fit-for-purpose?
After all, for a business to run smoothly, it is vital that you can count on the technology you rely on for your day-to-day operations to function.
Having to waste fifteen minutes here and half an hour there trying to coax a mobile computer into working, for example, will quickly add up.
Losing an hour’s work because a device has frozen and crashed is time and money wasted.
A till shutting down while you have two customers waiting to pay is not good for their experience and might cause you to lose out on sales.
If you find yourself repeatedly facing any of these issues, or something else similar, it is likely time for an upgrade or repair.
Does It Do Everything You Need It to Do?
As your business grows, expands, and changes, a device that did everything you needed originally might just no longer cut it.
Perhaps you are now much busier with technology that you cannot scale up. It might be that your EPOS till doesn’t have the ability to take contactless payments. Perhaps you offer another service entirely with no efficient way to facilitate this.
This is perhaps the most critical question when it comes to upgrades. You might be able to revitalise a piece of legacy equipment through our fantastic repair programme, but we cannot make a piece of machinery perform a task it was never intended to do.
If older equipment is holding your business back as it grows, it is time to get rid of it and replace it with something suitable. Preferably, something you can scale with your enterprise.
Get in Touch
New isn’t always better, and if a piece of machinery fits perfectly with the needs of your business, it can be counter-productive to upgrade. Elcomatic will help to make sure that you get every last year of potential out of your equipment before it becomes entirely redundant.
Give us a call today on + 44 (0) 1294 274914 or fill in our contact form and we will be in touch as soon as possible.