MOBILE COMPUTERS

Mobile computers/PDA scanners and barcode scanners are fantastically versatile pieces of equipment that can be employed for a vast range of uses. They might be an integral part of your stock management system; you might use them to process customer purchases, you can even use them to send food orders from customers directly to the kitchen.

While having access to this functionality is fantastic, relying on it can leave you in a very compromised position when they break. You need to have a service which you can depend on to have your device working correctly both quickly and reliably, minimising the disruption caused and limiting the damage to your bottom line.

These handheld devices have an integrated barcode scanner and operating system. Mobile computers/PDA scanners have various operating systems including Windows and Android.

Elcomatic provides a fast and professional service which will swiftly have your electronic equipment back where it should be; at the heart of your business. To organise a job today, call us on 01294 274 914.

WHY CHOOSE ELCOMATIC?

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At-Risk Equipment

While the evolution of mobile computers and scanning equipment has made it more portable, light-weight, and generally convenient, these advances have come at a price. A lot of these devices have become small enough to fit inside your pocket which makes work a lot easier, but also makes them much more susceptible to damage than a larger device fixed in place within an office or warehouse.

Because of this relationship between portability and compromised robustness (and the fact that many employees aren’t as concerned with maintaining your equipment as you are!), a significant proportion of the repairs we carry out are on barcode scanners and portable computers. We work with all the major brands, including:

• Symbol
• Motorola
• Zebra
• Intermec
• Datalogic

Because of the sheer volume of repairs we carry out on these devices, we can appoint specialists for every family of devices, meaning you can be sure whoever is working on your device knows it like the back of their hand.

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Versatile Repairs

We offer repairs on a vast range of products, with some of the main ones listed here: If item not on the list please contact us.

However, if you do not see your specific device on this list, don’t hesitate to get in touch and make an inquiry. Due to our tremendous amount of experience in the repair and maintenance industry, we have specialists who are able to work on an incredibly broad range of equipment – even many ‘legacy’ devices which are no longer supported by the manufacturer.

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Minimal Disruption

At Elcomatic, we understand this and appreciate the harm that malfunctioning essential equipment can cause to your daily operations and, in turn, your bottom line. We are committed to ensuring that we carry out our repairs in the most efficient manner, having crafted a process that gets your device in the hands of a specialist for your specific device quickly and reliably.

OUR POLICIES

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Free Delivery

After we have diagnosed the problem, fixed it, and thoroughly tested it, we will deliver your device back to you securely and entirely free of charge.

Fixed Price

Our quotations aren’t made up on the spot as we see fit, they are fixed, depending on the device in question and the problem with it.

Ad Hoc

Repairs are charged labour + parts costs based on individual returns.

Contractual Repairs

Having to shell out a repair for one device is not ideal, but when you have multiple machines the repair costs can quickly add up. We offer repair contracts so that you will always pay a set fee, regardless of how many repairs you require.

Free Quotes

Due to the length of time we have been in this industry, we are able to tell you up-front how much you will end up paying for free before we start work.

No Fix, No Fee

Given enough time and money it is possible to fix anything. However, when it comes to certain malfunctions, this simply is not cost-effective. From time to time a blanket replacement is more appropriate, and in these cases, we will advise you on how to proceed without charging you.

GET IN TOUCH

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With so many businesses basing their entire operation on the functionality of mobile computers and barcode scanners, losing one device can cause significant disruptions and, in turn, affect your profit. It is key that you can rely on a company which you can be sure will not only do a great job and get the device running properly but will do it quickly and cost-effectively.

To make an inquiry or book in a job today, you can phone us on 01294 274 914.
Alternatively, you can use our ‘Contact’ form and we will be in touch as soon as we can.

CONTACT US